MenuM8 - Professional Menu Costing Software
MenuM8

Privacy Policy

Last Updated: 12 December 2025

This Privacy Policy describes how MenuM8 ("we", "us", or "our") collects, uses, and shares your personal information when you use our website at https://menum8.app (the "Service").

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us when you:

  • Create an account and register for our Service
  • Subscribe to our paid plans
  • Fill out forms or communicate with us
  • Use our Service to create recipes, products, and costing information

This information may include your name, email address, payment information, and any content you create within the Service (recipes, ingredient lists, costing data, etc.).

1.2 Automatically Collected Information

When you access our Service, we automatically collect certain information, including:

  • Usage Information: Pages viewed, features used, time spent on the Service
  • Device Information: Browser type, operating system, IP address
  • Analytics Data: We use Google Analytics to understand how visitors use our Service (with your consent for marketing pages)

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to operate our Service and improve your experience. You can control cookie preferences through our consent banner. For more details, see our Cookie Policy section below.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process your payments and manage your subscription
  • Send you technical notices and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities in connection with our Service
  • Detect, prevent, and address technical issues and fraudulent activity
  • Send you marketing communications (with your consent, where required)

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing (Stripe), hosting (AWS), and analytics (Google Analytics)
  • Legal Requirements: We may disclose information if required by law or in response to legal requests
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred
  • With Your Consent: We may share information with your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure authentication via AWS Cognito, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes described in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, unless we are required to retain it for legal or regulatory purposes.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Data Portability: Request a copy of your information in a portable format
  • Opt-Out: Opt out of marketing communications and analytics cookies
  • Withdraw Consent: Withdraw consent where we rely on consent to process your information

To exercise these rights, please contact us at support@menum8.app.

7. Cookie Policy

We use the following types of cookies:

Essential Cookies

These cookies are necessary for the Service to function and cannot be disabled. They include authentication cookies and session management.

Analytics Cookies

With your consent, we use Google Analytics to understand how visitors use our marketing pages. These cookies collect anonymous information about page views, user behavior, and traffic sources. You can opt out of analytics cookies through our cookie consent banner.

Managing Cookies

You can manage your cookie preferences through our consent banner on marketing pages. You can also control cookies through your browser settings, though this may affect the functionality of the Service.

8. Third-Party Services

Our Service uses the following third-party services:

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

10. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

MenuM8

Email: support@menum8.app

Website: https://menum8.app

Additional Resources