Managing Your Account#
This guide covers everything about your MenuM8 account - from creating it to managing settings, users, and security.
Table of Contents#
- Creating Your Account
- Logging In and Out
- Password Management
- Account Settings
- Users and Permissions
- Language Settings
- Security Best Practices
- Common Questions
Creating Your Account#
Sign-Up Process#
- Navigate to the MenuM8 website
- Click Sign Up or Get Started
- Enter your email address and create a password
- Choose your plan (Basic, Pro, or Enterprise)
- Accept Terms of Service
- Click Create Account
Email Verification#
- Check your inbox for a verification email
- Click the verification link
- You'll be redirected to MenuM8
Check Spam: If you don't see the email within a few minutes, check your spam/junk folder.
Initial Setup#
After verification, configure your account:
- Currency: GBP, USD, EUR, or THB
- Language: English, German, Spanish, French, Italian, or Thai
Logging In and Out#
Logging In#
- Go to the MenuM8 website
- Click Login or Sign In
- Enter your email and password
- Click Log In
Session Management#
- Sessions remain active while you're using MenuM8
- Remember Me: Keeps you logged in for ~30 days (only use on personal devices)
- Sessions expire after extended inactivity
Logging Out#
- Click your profile icon (top-right)
- Select Log Out
Always log out on shared or public computers.
Login Troubleshooting#
| Issue | Solution |
|---|---|
| Incorrect password | Check Caps Lock, use "Forgot Password" |
| Email not recognized | Try other email addresses you may have used |
| Account locked | Wait 15-30 minutes, then try again |
| Account not verified | Check email for verification link |
Password Management#
Forgot Password#
- Click Forgot Password on the login page
- Enter your email address
- Check email for reset link (check spam if not received)
- Click the reset link
- Create a new password
- Log in with your new password
Reset links expire after 1-24 hours. Request a new link if expired.
Changing Your Password#
When logged in:
- Go to Account → Security
- Click Change Password
- Enter current password
- Enter new password (twice)
- Click Update Password
Password Requirements#
- Minimum 8 characters
- Mix of uppercase and lowercase letters
- Include numbers
- Include special characters (@, #, $, etc.)
Account Settings#
Currency Settings#
MenuM8 supports:
- GBP (British Pound) - £
- USD (US Dollar) - $
- EUR (Euro) - €
- THB (Thai Baht) - ฿
To change currency:
- Go to Account settings
- Select your currency from dropdown
- Click Save
No Auto-Conversion: Changing currency doesn't convert existing prices. A £5 input becomes $5, not the converted amount. Update prices manually.
Time Unit Settings#
Set the base time unit for labour calculations:
- Minutes (most common)
- Hours
This affects how you enter labour time in costings and how it displays in reports.
Data Export#
Export your data from Account → Data Export:
- Inputs (ingredients)
- Products (recipes)
- Costings
- Suppliers
Account Deletion#
To delete your account:
- Go to Account settings
- Find Delete Account
- Read warnings carefully
- Confirm deletion
Permanent: Account deletion is irreversible. Export your data first.
Users and Permissions#
User Roles#
MenuM8 has two roles:
Account Owner:
- Created the account
- Full access to everything
- Manages billing and subscriptions
- Can invite and remove users
- Only one owner per account
Member:
- Invited by the owner
- Can work with data (inputs, products, costings)
- Cannot access billing settings
- Cannot manage users
User Limits by Plan#
| Plan | Users |
|---|---|
| Basic | 1 |
| Pro | 5 |
| Enterprise | 10 |
Inviting Users (Owner Only)#
- Go to Account → Users
- Click Invite User
- Enter their email address
- Send invitation
- User receives email and creates their password
Removing Users#
- Go to Account → Users
- Find the user
- Click Remove
- Confirm
Data created by the user remains in the account.
Permission Comparison#
| Action | Owner | Member |
|---|---|---|
| Create/edit inputs, products, costings | ✅ | ✅ |
| Generate reports | ✅ | ✅ |
| Change account settings | ✅ | ❌ |
| Access billing | ✅ | ❌ |
| Invite/remove users | ✅ | ❌ |
| Cancel subscription | ✅ | ❌ |
Language Settings#
Available Languages#
MenuM8 supports 6 interface languages:
- English (en)
- German - Deutsch (de)
- Spanish - Español (es)
- French - Français (fr)
- Italian - Italiano (it)
- Thai - ไทย (th)
Changing Language#
- Go to Account settings
- Find Language section
- Select your language
- Click Save
- Interface updates immediately
What Gets Translated#
Translated:
- Buttons, menus, labels
- Error messages and notifications
- Help documentation
Not Translated:
- Your data (product names, ingredient names, notes)
- Content you entered
Multi-Language Teams: Each user can set their own language preference. The interface appears in each user's chosen language while everyone works with the same data.
Language in Reports#
- Report headers and labels appear in your interface language
- Your data (product names, etc.) appears as you entered it
Security Best Practices#
For All Users#
- Use a strong, unique password
- Never share your login credentials
- Log out on shared devices
- Keep your email address secure (it's your login)
For Account Owners#
- Use an extra-strong password for the owner account
- Review the user list regularly
- Remove users who no longer need access
- Keep billing information up to date
Common Questions#
Can I change my email address?#
Visit our Support Page for email changes.
Can there be multiple owners?#
No. Each account has one owner. Other users are members.
What happens if I forget my password?#
Use the "Forgot Password" link on the login page to reset it via email.
Do all users share the same data?#
Yes. All users in an account see and work with the same inputs, products, and costings.
Can I have multiple accounts?#
Yes. You can create separate accounts for different businesses. Each requires a separate subscription.